Shipping policy

Last updated: 10 September 2026

At MOWERS AND MORE LTD, we are committed to processing and delivering your order as quickly and reliably as possible. This Shipping Policy explains our delivery arrangements for customers in the United Kingdom and the United States.

1. Order Processing

Orders are normally processed and prepared for dispatch promptly after payment has been successfully received.

Our standard delivery timeframe is 5–8 business days.

Delivery times may vary depending on your location, product availability, carrier delays, weather conditions, holidays, or other circumstances outside our control.

2. United Kingdom Shipping

Orders delivered within the United Kingdom are fulfilled from our UK operations.

Estimated delivery time: 5–8 business days.

Once your order has been dispatched, you may receive tracking information where tracking is available for the shipping service used.

Please ensure that your delivery address is complete and accurate when placing your order. MOWERS AND MORE LTD cannot be held responsible for delays or failed deliveries resulting from an incorrect or incomplete address supplied by the customer.

3. United States Shipping

Orders for customers in the United States may be fulfilled from our US fulfilment location:

MOWERS AND MORE LTD – US Fulfilment
4 Oak Ave
Metuchen, NJ 08840
USA

Estimated delivery time: 5–8 business days.

Delivery times are estimates and are not guaranteed. Carrier delays, severe weather, customs-related issues, or other circumstances outside our control may occasionally result in longer delivery times.

4. Shipping Confirmation & Tracking

When your order has been dispatched, we may provide a shipping confirmation and tracking information to the email address provided during checkout.

Please allow some time for tracking information to become active after the carrier has received the package.

5. Delivery Delays

While we aim to meet the stated delivery timeframe, delivery dates are estimates only.

MOWERS AND MORE LTD is not responsible for delays caused by:

Shipping carriers or postal services
Severe weather or natural events
Public holidays
Incorrect or incomplete delivery addresses
Customs or border procedures
Unexpected logistical or operational disruptions
Other circumstances beyond our reasonable control

If your order has not arrived within the expected timeframe, please contact us so that we can assist you.

6. Incorrect Delivery Information

Customers are responsible for providing a correct and complete shipping address at checkout.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply if the order needs to be resent.

7. Damaged or Missing Orders

If your order arrives damaged, please contact us as soon as possible after delivery and provide your order details together with photographs of the packaging and damaged product where applicable.

If your order appears to be missing or has not arrived within the expected delivery timeframe, please contact our customer support team so we can investigate with the relevant carrier.